Shipping policy
Shipping policy
SHIPPING TIME
Orders typically ship within 0 to 3 business days. Some items are made on demand, which may slightly extend shipping times.
- Cancellations: If you need to cancel an order, please email info@artofcore.org as soon as possible. We’ll do our best to accommodate, but cancellations aren’t guaranteed and cannot be processed once an item has shipped.
- Returns: For returns, please consult our Return Policy for instructions. You’ll be asked to send returned items back to our shipping warehouse.
- Separate Shipments: To keep things fast and seamless, your order may arrive in separate packages. You’ll receive a shipping notification once all items in your order have shipped. This means that some items may have already shipped before the notification, and these items cannot be canceled.
- Address Accuracy: Please double-check your shipping address at checkout. Refunds cannot be issued for orders sent to incorrect addresses provided by customers.
DELIVERY TIMES
Estimated delivery times by region:
- UK to UK: 2-3 business days (lost after 5)
- EU to EU: 5-7 business days (lost after 15)
- US to US: 4-6 business days (lost after 10)
- Australia to Australia: 2-5 business days (lost after 10)
- Australia to New Zealand: 7-10 business days (lost after 20)
- UK/EU to Canada or US: 10-15 business days (lost after 28)
- UK/EU to Rest of the World: 10-15 business days (lost after 28)
In case of delay of your package, Art of Core can not be held responsible.
Feel free to contact us if you have any question : info@artofcore.com
The customer must check the conformity of the goods delivered at the time of receipt and before signing the carrier's delivery note.
DUTIES AND TAXES
Shipping is free, but international duties and taxes may apply based on the destination country and are the customer’s responsibility.